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  • 所属部门:市场与渠道中心

    工作性质:全职

    职位描述:

    *负责《梦幻西游》的公关传播创意,包括策略梳理与全案统筹、运作线上话题和线下实践;
    *洞悉用户需求,对产品开发、运营提出符合玩家喜好的建议,帮助提升产品的自传播力;
    *配合产品节点,规划并执行针对不同用户属性的传播内容,持续保证产品的外衍影响力;
    *管理和对接公关传播供应商,参与线上、线下传播活动的策划、执行、效果评估等相关工作。

    职位要求:

    *本科以上学历,2年左右从业经历更佳;
    *有独立负责营销全案项目负责人的经历,熟悉关键节奏和时间把控,传播渠道间协调配合
    *传播概念准确+独到,逻辑和策略独到,网感好。
    *具备传播素材创意和把关能力(海报、长图、H5H6、视频跟进经验)。
    *具备管理供应商,商务沟通的能力
    *较强的文案处理能力,能独立产出质量较高的文章。
    加分项:
    1)希望在微博,B站,抖音,微信有一个10万粉丝量级大号。
    2)希望有媒体写手经历,或者媒体编辑经历。
    3)希望在进入大学之后有梦幻西游游戏端游手游游戏经历。

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:市场与渠道中心

    工作性质:全职

    职位描述:

    1. 负责统筹全球市场支付业务,基于网易游戏海外支付的实际及规划,制定商务合作策略和行业拓展计划,定位业务风险及机会点,提供对未来业务发展的决策支持;
    2. 负责海外支付政策及市场策略在一线的宣传、贯彻执行及进展监控,持续推动内部支付平台产品的优化,帮助团队完善支付系统和提升服务能力,助力海外支付业务快速增长;
    3. 密切关注海外支付市场和业内消息,定期反馈市场动向、竞品动态及财税法规政策等,协助结算风险评估及战略方向调整。

    职位要求:

    1. 本科及以上学历,拥有5年以上B2B海外支付相关工作经验,游戏公司工作经验或属性游戏业务优先;
    2. 熟悉中东,拉美,东南亚,日韩美等各区域市场主流的支付方式及其特性;
    3. 熟悉游戏或泛娱乐客户在全球收单、收款的需求痛点,可针对性提供合规的支付解决方案;
    4. 具有优秀的市场拓展、商务谈判、分析推动能力,具备海外一线渠道市场拓展及销售经验者优先;
    5. 语言要求:英语。

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:市场与渠道中心

    工作性质:全职

    职位描述:

    1.Using creativity as a link, develop key product concepts, assisting the game studio in exploring games' narrative design concepts, creative gameplay, style art, etc., and producing strategies for global brand concepts.
    2.Utilizing cross-departmental resources, assigning and managing staff resources, encouraging and energizing the team, supervising the implementation, and creating plans for the entire organization.
    3.Identify key brand concepts, target markets, user insights, growth pathways, etc.; set target plans, milestones, KPI(Key Performance Indicator)s, and budgets.
    4.Developing core assets and growth content (branded campaigns, DLC/seasonal content marketing promotion plans, etc.) in a regional brand-building path, increase brand awareness and buzz to drive revenue growth from global publishing operations.
    5.Collaborate with the user research and localization management teams to collect player insights, understand and respond to user feedback, and drive project iterations and optimizations.
    6.conduct global game brand innovation content and creative trends research, conduct case studies and methodology summaries on a regular basis, compile and output valuable reports to share
    7.Provide data to aid decision making throughout the brand development process, and connect marketing and development teams.

    职位要求:

    1.Experienced in marketing, advertising planning, or a related field; working language in Chinese and English; and knowledge of global culture. International work experience is a plus.
    2.5-8 years of solid brand management experience in the Internet branding or video game industries.
    3.In-depth knowledge of game development processes and global entertainment trends
    4.The capacity to convert analysis results into suggestions that can be followed.
    5.An exceptionally imaginative, cooperative, and sympathetic spirit.
    6.Transparent team management, outstanding presentation, interpersonal, and communication skills.
    7. A fierce passion for the video game industry, particularly cross-platform boutique games, and a capacity for adaptation to the industry's rapid pace of change.
    8. Strong interest in entertainment produced by mass media, including video games, comic books, movies, television, and literature, as well as familiarity with the internet, social media, and consumer electronics.

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:运营中心

    工作性质:全职

    职位描述:

    1.梳理及沉淀业务流程、搭建流程管理体系以及运作机制,包括但不限于流程落地工具开发或优化、并落地至业务侧使用;
    2.持续评估检查流程运行情况,流程KPI指标设计,数据可视化,持续监控流程相关过程指标及结果指标,保证流程执行准确及减少出错;
    3.推动跨部门业务流程持续优化,开展流程专项诊断工作,推进流程宣导和工具方法培训;

    职位要求:

    1.本科及以上学历;
    2.有2年以上流程管理工作经验,熟知一线业务人员工作流程,并且具备成功的项目经验;
    3.具有较强的数据分析能力,能够针对业务现状分析优化点;
    4.积极主动,敢于接受挑战,性格开朗,有较强的团队合作精神,乐于分享;

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:游戏应用与平台发展事业部

    工作性质:全职

    职位描述:

    -负责产品在海外市场的运营工作,结合产品特点及本地文化习惯,了解目标市场用户特征、产品及内容需求,优化相关策略.
    -和海外团队紧密沟通协,配合产品经理和开发团队,助业务策略落地.
    -积极关注和挖掘市场上其他同类产品运营策略,给团队提供本地化建议.
    -维护当地市场用户反馈渠道,探索本地化社媒运营的效率.

    职位要求:

    -本科以上学历,3年以上互联网相关经验.
    -英语和中文均能作为工作语言,有西语经验的更佳.
    -热爱游戏,有丰富的游戏经验;有自己的游戏用户圈子更佳.
    -具有良好的逻辑分析、数据分析、沟通表达能力,学习能力强,抗压能力强.
    -接受弹性工作时间;有跨国沟通经验更佳.

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:游戏法务部

    工作性质:全职

    职位描述:

    1、海外、国内专利申请相关工作,主要包括游戏产品的专利挖掘、专利申请文件审核、专利申请文件撰写工作等;
    2、专利分析相关工作,主要包括面向产品提供侵权风险分析、侵权规避设计等;
    3、专利调研&监控工作,主要包括专项专利调研分析、竞争对手专利监控;
    4、专利复审、无效、公众意见相关工作,主要包括检索、文书撰写等;
    5、专利培训工作,主要包括面向产品进行专利知识的培训。

    职位要求:

    1、诚实,正直,有责任心;能吃苦耐劳,抗压能力强; 具备扎实的专利功底,具备较好的逻辑思维,沟通表达和组织协调能力;对游戏行业法律工作有浓厚兴趣。
    2、硕士及以上学历,必须有IT相关专业学历背景,有IT相关本科学历背景的法律/法学硕士优先。
    3、五年以上专利代理人或专利审查员工作经验,能独立、高质量地处理美国专利申请事务优先。
    4、取得专利代理人资格证书。
    5、英语六级或相当于六级以上水平,能以英文作为工作语言优先。
    6、熟悉基本电脑操作和互联网应用,游戏高手或热爱游戏者优先。

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:艺术设计中心

    工作性质:全职

    职位描述:

    1. Produce high-quality scene components according to project requirements;
    2. Develop documents related to outsourcing production according to style and benchmarks and control the quality of outsourcing;
    3. Make relevant optimization, editing, effect tuning and other scene-related content according to project requirements;
    4. Cooperate with other links to optimize and modify related content such as production and editing;

    职位要求:

    1. Have good art skills and aesthetic ability; have the ability of model carving, texture drawing, production planning, resource optimization, engine editing, etc. for game scene production;
    2. Familiar with software 3DMAX (or maya), ZBrush, Photoshop, Substance painter, World Creator, UE4 and other related game production software;
    3. Familiar with the production process of PBR game scenes, and be able to quickly adapt and master projects with different realism and styles;
    4. For situations where the original painting is not specific, a certain amount of subjective design and tuning capabilities are required;
    5. Love games, have a persistent pursuit of game art, and have strong learning ability;
    6. Good learning and communication skills, serious and meticulous work, strict rules, a high sense of responsibility and teamwork spirit;
    7. Experience in UE4 game project development is preferred

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:在线游戏事业部

    工作性质:全职

    职位描述:

    1.商品创意:能够准确分析和梳理合作契合点,为IP方提供创意策略和有效支持;有行业洞察,了解市场趋势,能提出新颖的创意;
    2.商品规划:辅助业务部门对重点IP的商品规划和开发工作进行有效指导;
    3.图库管理:分析不同IP特点并规划其商业化的可能性,梳理搭建图库体系;负责图库风格指导,管理图库素材;
    4.业务沟通:与业务部门保持紧密沟通,针对业务需求提前准备图库素材。保证在平台及时有效传递素材现状及使用建议,制定并落地素材应用规范。

    职位要求:

    1.大学本科或以上学历,美术类专业毕业,3年以上平面设计或产品设计相关工作经验;
    2.心态开放,快速反应,有优秀的项目管理能力和沟通协作能力,成就驱动强;
    3.熟练使用AI、PS、illustrator等相关设计软件,具有一定的手绘功底;
    4.热爱设计和游戏/动漫IP,能够实时把握设计的流行趋势,具备较高的美术鉴赏能力,提出崭新的创意策略;从消费者角度考虑产品开发,销售导向,有打造爆款的能力;
    5.熟悉制造工艺、材质和工序,对时间进度、产品成本有一定的判断。

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:运营中心

    工作性质:全职

    职位描述:

    1.熟悉在线&呼叫客服工作内容和工作流程,具有一定的服务意识能力
    2.根据绩效目标带领团队提升业绩,保证团队高效运转。
    3.关注员工业绩和状态,给予员工业务指导和资源支持,保证团队氛围积极向上,保持团队稳定。
    4.持续关注工作中存在的问题,并通过反馈、完善、执行等行动促进团队改善。

    职位要求:

    1.本科及以上学历;
    2.互联网在线或400呼叫中心3年以上岗位工作经验,具有2年以上的团队管理经验,熟悉呼叫中心、在线客服通用工具及指标;
    3.具有较强的数据分析能力,能够从数据发现团队问题和员工问题并促使有效改进;
    4.对于服务智能化,客服工具系统升级,服务效率提升有成功经验;
    5.具有高度的保密意识和责任心,能承受高强度的工作压力;
    6.良好的组织协调能力,有效调动团队积极/性的能力和方法,有较强的管理能力和沟通能力,要求有制作报告经验,有良好的写作能力;
    7.精通对应游戏设置,对游戏有一定敏感性;

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:用户体验中心

    工作性质:全职

    职位描述:

    Roles Overview:
    NetEase Games is looking for a Senior UX Designer to craft beautiful and usable user experiences across several different games (Strategic/RPG/FPS/ACT/MMO/CAD). With a user-centric mindset, you will define the structure, layout, and wireframes of game features, present your creative designs to project teams and lead the way in our AAA development initiatives.
    You will be supported by NetEase's worldwide UI department, reporting to the Experience Design Lead, and will closely cooperate with Producers, Artists, Designers, and Engineers across the different products.

    Objectives & Responsibilities
    -Take part in the business analysis phase regarding each game's usability/navigation considerations.
    -Collect requirements, identify design problems, and suggest elegant solutions.
    -Set up the UX direction and guidelines, presenting each of these orally and on paper.
    -Contribute to the game’s main structure and logic, design values, gameplay, systems, basic interface, economic systems, etc.
    -Lead, collaborate, and iterate with the Studio Director as well as all project teams on the implementation of your suggestions.
    -Work with User Research Manager and other team members to solicit feedback.
    -Design and create an effective workflow and methodology, guide and supervise the design process, and establish a clear and effective design system.
    -Coordinate with each department to ensure the optimal use of the project's resources.

    职位要求:

    Requirements
    -More than 5 years of solid and proven working experience in game UX design
    -Solid experience in building and improving UX systems from conception to release to ensure an optimum player experience in line with the creative direction.
    -Proficient in using different game design software, including Figma, XD, or other design software. Knows how to create and manage a design system and design documentation. Ideally can also work in in-engine such as Unity and Unreal to implement changes. Eager to learn new ideas, techniques, and trends to help the game development.
    -User-centered mindset; Ambitious about creating top-level online game products. Passionate about the gaming industry and a fan of strategy games.
    -Strong sense of responsibility. Quality-oriented, and able to resolve problems despite obstacles, ensuring the best possible experience for the player
    -Able to adapt to change and can meet different production demands and styles with great communication skills, and understanding of how to present an idea with impact and influence.
    -A team player, can establish a good relationship with different teams to help improve the effective collaboration between different functions and inspire people to work closely together towards the same goal.

    Desired Qualifications:
    -Experience in the AAA industry;
    -Familiar with the habits of gamers from North America and Western Europe, and how to leverage and improve on established conventions.

    About NetEase:
    As a leading internet technology company based in China, NetEase, Inc. (NASDAQ: NTES and HKEX:9999, “NetEase”) provides premium online services centered around content creation. With extensive offerings across its expanding gaming ecosystem, the Company develops and operates some of China’s most popular and longest running mobile and PC games. Powered by industry-leading in-house R&D capabilities in China and globally, NetEase creates superior gaming experiences, inspires players and passionately delivers value for its thriving community worldwide. By infusing play with culture and education with technology, NetEase transforms gaming into a meaningful vehicle to build a more entertaining and enlightened world.
    NetEase has already critically acclaimed mobile or PC games such as Knives Out, Diablo: Immortal, Harry Potter: Magic Awakened, MARVEL Super War, Onmyoji, Identity Ⅴ, Naraka: Bladepoint, etc.

    NetEase’s ESG initiatives are among the best in the global media and entertainment industry, earning it a distinction as one of the S&P Global Industry Movers and an “A” rating from MSCI.

    Benefits:
    Everyone in NetEase, and potential colleagues like yourself, has a voice, carves their path, and uses their expertise to help co-create and add to our story. Our benefits include but not limited to:
    - Bespoke career development plan and framework for each member
    - Extra commercial insurance and 401k matched by the company on top of a regular (RRSP generously offered for Canada)
    - Extra paid holiday leave and sufficient annual leave
    - Holiday gifts, lunch reimbursement and transportation allowance

    Ready to Join?
    We are waiting for your application! Apply to join our fast-growing User Experience Center and work together with our outstanding partners. You can find out more at https://hr.163.com/job-list.html . If you have any more questions, please contact us at neteasehr-ux@service.netease.com.

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:市场与渠道中心

    工作性质:全职

    职位描述:

    1、负责筛选及引入潜力游戏项目,并统筹产品在全球市场的发行和运营工作,根据产品特点和市场情况动态调整发行策略,并对产品最终营收目标负责;
    2、负责与外部研发团队进行沟通,能针对游戏题材、玩法系统、商业化设计、长线运营等内容提出优化方案,并推动落地。有效把控合作方的研发进度及质量;
    3、关注行业动态,掌握发展趋势,对于潜力玩法/题材方向有深入洞察及对应发行策略的思考。

    职位要求:

    1、5年以上游戏开发&运营经验,有SLG/卡牌/模拟经营品类的海外运营经验者优先;
    2、熟悉游戏生命周期各阶段的开发工作流程,有成熟产品的长线运营经验,能主导各环节的调优工作,有项目管理经验更佳;
    3、热爱游戏,广泛涉猎各游戏品类,有一定的游戏审美能力;
    4、逻辑思维和沟通能力强,能有效协调内外部工作;
    5、精通英语或日语,有欧美/日本市场发行经验者优先。

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:运营中心

    工作性质:全职

    职位描述:

    1.负责客户服务标准、业务标准和流程的制定,规范客户服务行为;
    2.负责客户咨询、投诉等监督检查工作,发现问题及时处理;客户突发事件的处理及问题改善;
    3.跨部门沟通进行问题反馈和业务流程优化;
    4.负责向一线的客服务人员提供指导、支持和管理,协助团队KPI 指标的实现;对小组内服务质量和培训质量进行把控和优化;
    5.负责小组梯队建设,培养组内员工发展,组织员工文化建设活动,管控流失率;

    职位要求:

    1.本科及以上学历;
    2.互联网在线或400呼叫中心3年以上岗位工作经验,熟悉呼叫中心、在线客服通用工具及指标;
    3.熟练使用Word/Excel/Outlook等Office办公软件,具备一定数据分析能力;
    4.良好的组织协调能力,有效调动团队积极/性的能力和方法,有较强的管理能力和沟通能力,要求有制作报告经验,有良好的写作能力;
    5.热爱游戏、有游戏行业经验者优先考虑;
    6.有主导或参与过客服业务流程改革、系统优化等项目经验者优先考虑;

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:质量保障中心

    工作性质:全职

    职位描述:

    The newly established Culturalization Quality Assurance team (CQA) is responsible for ensuring that the games we release in NetEase are ready to be played by global audiences. You will be responsible for ensuring global quality for a key market area, analyzing games ready to be published internationally, ensuring that they are both usable and culturally suitable for your area’s players.
    1、Support product teams by assessing and analyzing their games, providing actionable and triaged solutions for any issues might have in your target market based around sensitivity and usability.
    2、Conduct in-depth risk assessments of games in development, informing senior management in NetEase whether or not the game is suitable for publishing, and any issues it may encounter.
    3、Provide globalization training and documentation to product teams and senior management, detailing the dos and don’ts of making a game for your target market.
    4、Interface and build relations with product teams, expanding services CQA can provide to them, aiding them on their localization journey.
    5、Work closely with the Localization Quality Assurance (LQA) team, ensuring we cover all facets of globalization.

    NetEase Games はどんな会社なのか
    NetEase Games は『陰陽師』、『荒野行動』、『第五人格』と『マーベルスーパーウォー』な
    どの世界でも人気のあるゲームを制作している会社です。会社の発展に伴い、仕事に情熱
    があり、海外関連業務の最適化のサポートができ、製品を全世界向けにリリースできる人
    材を求めています。
    事務詳細
    新しく設立された文化品質保証チーム(CQA)は、
    NetEase のゲームにおいて世界中のプレーヤーがより良いプレイ体験を享受できるよ
    うにサポートするのが主な仕事内容です。キーマーケットでのゲームの品質を保証し、グ
    ローバルにリリースできるゲームを分析し、担当市場で受け入れられ、文化の面でも問題
    のないように保証することです。業務内容は以下の通りです。
    l ゲームの評価と分析を通して、プロジェクトチームをサポートします。センシティブ
    なトピックやユーザビリティについて、ターゲット市場で起こり得る全ての問題に対
    し、実行可能な対策を順序立てて講じます。
    l 開発中のゲームについて、踏み込んだリスクアセスメントを行い、ゲームがリリース
    できるかどうかのアドバイスや、発生し得る問題を管理層に報告します。
    l プロジェクトチームと管理層に詳細なレポートを提供し、ターゲット市場向けのゲー
    ムを制作する際の注意事項と禁止事項を詳しく説明します。
    l プロジェクトチームと交流し、密な協力関係を構築します。CQA が提供できるサー
    ビスを拡大し、プロジェクトチームのローカライゼーション作業のサポートを行いま
    す。
    l 言語品質保証(LQA)チームと密に連携し、グローバル化に伴うあらゆるチェック項
    目がカバーされるようサポートします。

    职位要求:

    1、Bachelor’s degree. Preferably related to user experience or localization.
    2、3-5 years of experience in the video game industry, preferably in one of the following fields: UX, localization, publishing/marketing, QA, design.
    3、Experience in shipping games globally is essential.
    4、Native Japanese speaker, fluent in English or Chinese is preferred.
    5、Good understanding of the importance of globalization/localization in video games.
    6、Ability to troubleshoot, present solutions and research, and come to grips with new projects/products quickly.

    求める人物像
    l 大学学歴。ユーザーエクスペリエンスとゲーム制作に関連した知識があれば尚
    可。
    l UX、ローカライゼーション、パブリッシング/マーケティング、QA のいずれかの
    分野での 3-5 年の経験。
    l ゲームを海外へリリースした経験 不可欠。
    l 日本語ネイティブスピーカー
    l ゲームにおけるグローバル化/ローカライゼーションの重要性について十分理解し
    ていること。
    l トラブルシューティング、解決策の提案、調査の実施、および新しいプロジェク
    ト/製品に迅速に対処できる能力を持っている。
    l 英語または中国語での流暢な会話力、報告書と分析書類の作成スキル、調査結果
    の総括スキル、高いコミュニケーション力

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  • 所属部门:运营中心

    工作性质:实习

    职位描述:

    1.负责网易游戏HR团队的平面创意设计,打造并提升公司对外品牌形象;
    2.根据公司规划定位及平台特点,负责公司日常各类平面广告、宣传资料及宣传视频等制作;
    3.参与公司大型活动物料设计,包括但不限于主视觉、背景板、展架和礼品等设计。

    职位要求:

    1.全日制在校学生,设计/新媒体/广告相关专业,大三及研一研二在读优先;
    2.实习至少3个月,每周到岗4天以上,可尽快入职者优先;
    3.能熟练使用Photoshop、PR、AI、AE等软件;手绘能力和视频制作能力是加分项;
    4.投简历需附带个人作品(作品类型不限,能展示设计能力即可)

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  • 所属部门:大神事业部

    工作性质:全职

    职位描述:

    1. 负责海外新业务产品的中、长期产品规划,拆解到实际产品动作,解决落地过程中的问题;
    2. 通过对海外游戏玩家、社群的认知,切实参与到海外的玩家群体建设中,能深刻了解玩家,通过产品建立与玩家之间的关系;
    3. 从数据研究和用户反馈中,挖掘和分析用户深层次需求,深度分析和解读业务数据,辅助判断决策;
    4. 整合各部门资源,推进社区业务的快速迭代落地,有资源整合的全局视野;

    职位要求:

    1. 本科及硕士以上学历,5年以上工作经验,有海外留学、工作经历优先;
    2. 操盘过产品的主导工作,有团队管理经验; 3. 对海外游戏市场有认知,有日韩市场经历者优先;
    4. 有良好的沟通、认知更新能力,具备业务长期思维。

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  • 所属部门:运营中心

    工作性质:全职

    职位描述:

    1. 通过电话或现场接待投诉的用户,查明投诉原因及用户需求,以良好沟通安抚客户情绪,有效资源下为客户提供最大满意度;
    2. 负责处理其他部门转办的复杂案件及外部投诉案件调查、谈判与相关部门的协调处理;
    3. 将热点及常见投诉问题进行汇总、分析,定期汇总上报。

    职位要求:

    1. 2年以上投诉相关处理经验,有公检法相关对接经验优先;
    2. 逻辑思维清晰,具备较强服务意识和应变能力;
    3. 学习和执行力强,乐于接受挑战,能团队协作;
    4. 关注时事与舆情新闻,敏感度高,具备突发事件应对和公关处理能力。

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  • 所属部门:技术中心

    工作性质:全职

    职位描述:

    1、负责网易游戏海外工作室的技术运维需求,与工作室保持良好的沟通合作关系;
    2、负责网易游戏海外工作室的日常运维管理工作,包括服务发布、监控报警、故障管理、容量规划等;
    3、负责网易游戏海外工作室的技术基础架构的搭建维护,包括服务器、虚拟化、云端、网络、数据库等,关注成本和质量;
    4、调研前沿运维技术、开源软件、虚拟化等,并结合业务特性落地前沿技术方案;
    了解和学习网易内部运维技术方案,协助完成相关技术方案的本地化适配。

    1. Handle the technical requests from NetEase oversea studios, develop and maintain the communication and cooperation with multiple studios;
    2. Build the infrastructure for oversea studios, including IDC, VM, cloud, network, database etc. Manage daily Ops work, including service deployment, monitoring, fault management, capacity planning etc. Focused on the cost, efficiency and quality of the service;
    3. Keep up with the frontier Ops technology, open source sofware, virtualization etc., helping studios implement suitable solutions according to the characteristics of service;
    4. Keep learning the Ops solutions of NetEase Games, help department localize and implement the solutions globally.

    职位要求:

    1、计算机相关专业本科及以上学历或有运维相关工作经验;
    2、熟悉 Linux 操作系统,了解常用 Linux 发行版的特性和维护;
    3、熟悉 AWS、GCP 常见云服务,有实际运维适用经验者优先;
    4、熟悉计算机网络体系架构,了解 TCP\UDP协议,了解 HTTPS 等常见应用层协议特性;
    5、至少掌握 Shell 和 Python 脚本编程,有其他语言开发经验加分;
    6、熟悉 MySQL、MongoDB 的使用和维护;
    7、良好的人际沟通能力和软技能;
    8、责任心和 Ownership

    1. Bachelor’s or higher degree in Computer Science, Engineering, Information Systems or related fields, or more than one year work experience of Ops, DevOps or SRE
    2. Familiar with Linux system, understand the features and maintainance of at least one Linux distribution
    3. Familiar with mainstream cloud serivce (e.g. AWS, GCP), understand the frequently used services and their applicable scenarios;
    4. Proficient in computer network, understand TCP, UDP protocols and other application layer protocols (e.g. HTTPS)
    5. Can code in both shell script and python, experience in other programing language is a bonus
    6. Excellent communication and interpersonal skills
    7. Strong ownership and self-motivated

    Nice to Have
    -Experience in AWS, GCP operations of online/released products
    -Experience in MySQL, MongoDB or other database software
    -Experience in Kurbenetes, docker

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  • 所属部门:技术中心

    工作性质:全职

    职位描述:

    About us:
    NetEase Games is one of the largest game developers worldwide by size and revenue. Over the years, NetEase Games has always been focusing on developing high quality contents and providing best experience for gamers all around the world. So far, the company has more than 100 games in operation. Its recent games include Naraka: Bladepoint, Diablo Immortal, The Lords of the Rings: Rise to War, Knives Out, Onmyoji, Identity V, Harry Potter: Magic Awakened, etc.

    About this role:
    Technical support engineers for engines are committed to providing high-quality support for users. Here, you will participate in game development. You will also provide users with trouble-shooting, requirements communication, and training. Bridging end-users and engine development experts, you will deliver effective technical solutions to achieve desired results. This position will expose you to the technology of in-house game engine. We welcome and look forward to your enthusiasm, creativity, and services.

    Responsibilities:
    As a technical support engineer you will be responsible for:
    1.Provide technical support for games project teams on-site or remotely; be responsible for delivering the engine to project teams.
    2.Provide training for project teams on the use of in-house game engines, provide consultation and troubleshoot services. Resolve users' complaints, follow up and provide feedback in a timely.
    3.Responsible for communicating with the project about new requirements, conducting analysis to determine requirements, and collaborating with engine experts to promote the development of requirements lifecycle.
    4.Responsible for the preparation and multilingual translation of relevant technical documents for the in-house engine, and maintain the engine community.
    5.Assist engine development experts in implementing various features, and producing technical solutions for use in game projects.
    6.Localization of technical documentation.

    职位要求:

    Qualifications:
    1.Bachelor's Degree, minimum of 1 year in computer science, related field, or equivalent experience. (Game industry is preferred)
    2.Excellent communication and collaboration skills. Good written skills.
    3.Have a user-oriented mentality and be enthusiastic about problem-solving. Have the ability to identify. technical or workflow issues in the work environment and make timely improvements.
    4.Good at collecting and organizing information, summarizing requirements from users, and record keeping.

    Pluses:
    1.Passion for video games, passion for the game industry.
    2.Experience with mobile game development or testing.
    3.Experience with content-driven game engines game engines(e.g. Unreal, Unity, Frostbite),or proprietary engines is a plus.
    4.Experience with computer graphics(development, testing).
    5.Proficiency with Python and/or C++.

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  • 所属部门:技术中心

    工作性质:全职

    职位描述:

    1. Connect with NetEase first party studios around world, keep good commnunication and cooperation with these studios;
    2. Promote the services & products of NetEase Game Technology Center to oversea studios;
    3. Coordinate the communication and cooperation between domestic team (China) and oversea teams, providing unified solutions to studios;
    4. Participate in internationalizing our service, including but not limited to translation, localization, promotion etc.;
    5. Participate in building a fast-growing team for localized operation and maintenance cross different regions.

    职位要求:

    1. Bacherlor's degree or above;
    2. Fluent and professional in English,able to do formal communication verbally or in writting;
    3. Good logic skills to quickly understand the business objectives of the Chinese team, and can independently align these objectives with the overseas teams;
    4. Strong ownership and self-motivated;
    5. Excellent communication and interpersonal skills.

    Nice To Have:
    - Experience in IT related fields;
    - Familiar with toB bussiness, especially in cloud computing (aws is favored);
    - Experience in global working scenario, eg. making communication plans across time zones, managing global teams, cross-cultural communication and cooperation etc.

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  • 所属部门:运营中心

    工作性质:全职

    职位描述:

    1.协助组内游戏各种紧急事件进行处理,与产品沟通协调问题处理方案;
    2.日常问题查证和BUG问题的跟进处理,完善组内BUG处理工具,给客服部门提供支持;对相关运营流程进行梳理,提高处理效率及玩家满意度;
    3.对游戏运营数据进行分析,根据运营中出现的问题进行分析,及时输出分析报告及解决方案;
    4.负责外域直播平台生态管理,制定管理策略并落地实施;
    5.负责游戏合规安全业务,发现并及时处理游戏内违规/违法/黑产等异常行为。

    职位要求:

    1.具有高度的保密意识和责任心,能承受较强的工作压力;
    2.积极主动,敢于接受挑战,性格开朗,有较强的团队合作精神,乐于分享;
    3.精通对应游戏设置,对游戏有一定敏感性,具有一定的数据分析能力,懂python尤佳;
    4.善于人际沟通,熟悉团队各类业务流程;
    5.熟练使用excel、word、PPT,了解internet网络知识。

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