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  • 所属部门:运营中心

    工作性质:全职

    职位描述:

    1.熟悉在线&呼叫客服工作内容和工作流程,具有一定的服务意识能力
    2.根据绩效目标带领团队提升业绩,保证团队高效运转。
    3.关注员工业绩和状态,给予员工业务指导和资源支持,保证团队氛围积极向上,保持团队稳定。
    4.持续关注工作中存在的问题,并通过反馈、完善、执行等行动促进团队改善。

    职位要求:

    1.本科及以上学历;
    2.互联网在线或400呼叫中心3年以上岗位工作经验,具有2年以上的团队管理经验,熟悉呼叫中心、在线客服通用工具及指标;
    3.具有较强的数据分析能力,能够从数据发现团队问题和员工问题并促使有效改进;
    4.对于服务智能化,客服工具系统升级,服务效率提升有成功经验;
    5.具有高度的保密意识和责任心,能承受高强度的工作压力;
    6.良好的组织协调能力,有效调动团队积极/性的能力和方法,有较强的管理能力和沟通能力,要求有制作报告经验,有良好的写作能力;
    7.精通对应游戏设置,对游戏有一定敏感性;

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:用户体验中心

    工作性质:全职

    职位描述:

    Roles Overview:
    NetEase Games is looking for a Senior UX Designer to craft beautiful and usable user experiences across several different games (Strategic/RPG/FPS/ACT/MMO/CAD). With a user-centric mindset, you will define the structure, layout, and wireframes of game features, present your creative designs to project teams and lead the way in our AAA development initiatives.
    You will be supported by NetEase's worldwide UI department, reporting to the Experience Design Lead, and will closely cooperate with Producers, Artists, Designers, and Engineers across the different products.

    Objectives & Responsibilities
    -Take part in the business analysis phase regarding each game's usability/navigation considerations.
    -Collect requirements, identify design problems, and suggest elegant solutions.
    -Set up the UX direction and guidelines, presenting each of these orally and on paper.
    -Contribute to the game’s main structure and logic, design values, gameplay, systems, basic interface, economic systems, etc.
    -Lead, collaborate, and iterate with the Studio Director as well as all project teams on the implementation of your suggestions.
    -Work with User Research Manager and other team members to solicit feedback.
    -Design and create an effective workflow and methodology, guide and supervise the design process, and establish a clear and effective design system.
    -Coordinate with each department to ensure the optimal use of the project's resources.

    职位要求:

    Requirements
    -More than 5 years of solid and proven working experience in game UX design
    -Solid experience in building and improving UX systems from conception to release to ensure an optimum player experience in line with the creative direction.
    -Proficient in using different game design software, including Figma, XD, or other design software. Knows how to create and manage a design system and design documentation. Ideally can also work in in-engine such as Unity and Unreal to implement changes. Eager to learn new ideas, techniques, and trends to help the game development.
    -User-centered mindset; Ambitious about creating top-level online game products. Passionate about the gaming industry and a fan of strategy games.
    -Strong sense of responsibility. Quality-oriented, and able to resolve problems despite obstacles, ensuring the best possible experience for the player
    -Able to adapt to change and can meet different production demands and styles with great communication skills, and understanding of how to present an idea with impact and influence.
    -A team player, can establish a good relationship with different teams to help improve the effective collaboration between different functions and inspire people to work closely together towards the same goal.

    Desired Qualifications:
    -Experience in the AAA industry;
    -Familiar with the habits of gamers from North America and Western Europe, and how to leverage and improve on established conventions.

    About NetEase:
    As a leading internet technology company based in China, NetEase, Inc. (NASDAQ: NTES and HKEX:9999, “NetEase”) provides premium online services centered around content creation. With extensive offerings across its expanding gaming ecosystem, the Company develops and operates some of China’s most popular and longest running mobile and PC games. Powered by industry-leading in-house R&D capabilities in China and globally, NetEase creates superior gaming experiences, inspires players and passionately delivers value for its thriving community worldwide. By infusing play with culture and education with technology, NetEase transforms gaming into a meaningful vehicle to build a more entertaining and enlightened world.
    NetEase has already critically acclaimed mobile or PC games such as Knives Out, Diablo: Immortal, Harry Potter: Magic Awakened, MARVEL Super War, Onmyoji, Identity Ⅴ, Naraka: Bladepoint, etc.

    NetEase’s ESG initiatives are among the best in the global media and entertainment industry, earning it a distinction as one of the S&P Global Industry Movers and an “A” rating from MSCI.

    Benefits:
    Everyone in NetEase, and potential colleagues like yourself, has a voice, carves their path, and uses their expertise to help co-create and add to our story. Our benefits include but not limited to:
    - Bespoke career development plan and framework for each member
    - Extra commercial insurance and 401k matched by the company on top of a regular (RRSP generously offered for Canada)
    - Extra paid holiday leave and sufficient annual leave
    - Holiday gifts, lunch reimbursement and transportation allowance

    Ready to Join?
    We are waiting for your application! Apply to join our fast-growing User Experience Center and work together with our outstanding partners. You can find out more at https://hr.163.com/job-list.html . If you have any more questions, please contact us at neteasehr-ux@service.netease.com.

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:市场与渠道中心

    工作性质:全职

    职位描述:

    1、负责筛选及引入潜力游戏项目,并统筹产品在全球市场的发行和运营工作,根据产品特点和市场情况动态调整发行策略,并对产品最终营收目标负责;
    2、负责与外部研发团队进行沟通,能针对游戏题材、玩法系统、商业化设计、长线运营等内容提出优化方案,并推动落地。有效把控合作方的研发进度及质量;
    3、关注行业动态,掌握发展趋势,对于潜力玩法/题材方向有深入洞察及对应发行策略的思考。

    职位要求:

    1、5年以上游戏开发&运营经验,有SLG/卡牌/模拟经营品类的海外运营经验者优先;
    2、熟悉游戏生命周期各阶段的开发工作流程,有成熟产品的长线运营经验,能主导各环节的调优工作,有项目管理经验更佳;
    3、热爱游戏,广泛涉猎各游戏品类,有一定的游戏审美能力;
    4、逻辑思维和沟通能力强,能有效协调内外部工作;
    5、精通英语或日语,有欧美/日本市场发行经验者优先。

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:运营中心

    工作性质:全职

    职位描述:

    1.负责客户服务标准、业务标准和流程的制定,规范客户服务行为;
    2.负责客户咨询、投诉等监督检查工作,发现问题及时处理;客户突发事件的处理及问题改善;
    3.跨部门沟通进行问题反馈和业务流程优化;
    4.负责向一线的客服务人员提供指导、支持和管理,协助团队KPI 指标的实现;对小组内服务质量和培训质量进行把控和优化;
    5.负责小组梯队建设,培养组内员工发展,组织员工文化建设活动,管控流失率;

    职位要求:

    1.本科及以上学历;
    2.互联网在线或400呼叫中心3年以上岗位工作经验,熟悉呼叫中心、在线客服通用工具及指标;
    3.熟练使用Word/Excel/Outlook等Office办公软件,具备一定数据分析能力;
    4.良好的组织协调能力,有效调动团队积极/性的能力和方法,有较强的管理能力和沟通能力,要求有制作报告经验,有良好的写作能力;
    5.热爱游戏、有游戏行业经验者优先考虑;
    6.有主导或参与过客服业务流程改革、系统优化等项目经验者优先考虑;

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:质量保障中心

    工作性质:全职

    职位描述:

    The newly established Culturalization Quality Assurance team (CQA) is responsible for ensuring that the games we release in NetEase are ready to be played by global audiences. You will be responsible for ensuring global quality for a key market area, analyzing games ready to be published internationally, ensuring that they are both usable and culturally suitable for your area’s players.
    1、Support product teams by assessing and analyzing their games, providing actionable and triaged solutions for any issues might have in your target market based around sensitivity and usability.
    2、Conduct in-depth risk assessments of games in development, informing senior management in NetEase whether or not the game is suitable for publishing, and any issues it may encounter.
    3、Provide globalization training and documentation to product teams and senior management, detailing the dos and don’ts of making a game for your target market.
    4、Interface and build relations with product teams, expanding services CQA can provide to them, aiding them on their localization journey.
    5、Work closely with the Localization Quality Assurance (LQA) team, ensuring we cover all facets of globalization.

    NetEase Games はどんな会社なのか
    NetEase Games は『陰陽師』、『荒野行動』、『第五人格』と『マーベルスーパーウォー』な
    どの世界でも人気のあるゲームを制作している会社です。会社の発展に伴い、仕事に情熱
    があり、海外関連業務の最適化のサポートができ、製品を全世界向けにリリースできる人
    材を求めています。
    事務詳細
    新しく設立された文化品質保証チーム(CQA)は、
    NetEase のゲームにおいて世界中のプレーヤーがより良いプレイ体験を享受できるよ
    うにサポートするのが主な仕事内容です。キーマーケットでのゲームの品質を保証し、グ
    ローバルにリリースできるゲームを分析し、担当市場で受け入れられ、文化の面でも問題
    のないように保証することです。業務内容は以下の通りです。
    l ゲームの評価と分析を通して、プロジェクトチームをサポートします。センシティブ
    なトピックやユーザビリティについて、ターゲット市場で起こり得る全ての問題に対
    し、実行可能な対策を順序立てて講じます。
    l 開発中のゲームについて、踏み込んだリスクアセスメントを行い、ゲームがリリース
    できるかどうかのアドバイスや、発生し得る問題を管理層に報告します。
    l プロジェクトチームと管理層に詳細なレポートを提供し、ターゲット市場向けのゲー
    ムを制作する際の注意事項と禁止事項を詳しく説明します。
    l プロジェクトチームと交流し、密な協力関係を構築します。CQA が提供できるサー
    ビスを拡大し、プロジェクトチームのローカライゼーション作業のサポートを行いま
    す。
    l 言語品質保証(LQA)チームと密に連携し、グローバル化に伴うあらゆるチェック項
    目がカバーされるようサポートします。

    职位要求:

    1、Bachelor’s degree. Preferably related to user experience or localization.
    2、3-5 years of experience in the video game industry, preferably in one of the following fields: UX, localization, publishing/marketing, QA, design.
    3、Experience in shipping games globally is essential.
    4、Native Japanese speaker, fluent in English or Chinese is preferred.
    5、Good understanding of the importance of globalization/localization in video games.
    6、Ability to troubleshoot, present solutions and research, and come to grips with new projects/products quickly.

    求める人物像
    l 大学学歴。ユーザーエクスペリエンスとゲーム制作に関連した知識があれば尚
    可。
    l UX、ローカライゼーション、パブリッシング/マーケティング、QA のいずれかの
    分野での 3-5 年の経験。
    l ゲームを海外へリリースした経験 不可欠。
    l 日本語ネイティブスピーカー
    l ゲームにおけるグローバル化/ローカライゼーションの重要性について十分理解し
    ていること。
    l トラブルシューティング、解決策の提案、調査の実施、および新しいプロジェク
    ト/製品に迅速に対処できる能力を持っている。
    l 英語または中国語での流暢な会話力、報告書と分析書類の作成スキル、調査結果
    の総括スキル、高いコミュニケーション力

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:运营中心

    工作性质:实习

    职位描述:

    1.负责网易游戏HR团队的平面创意设计,打造并提升公司对外品牌形象;
    2.根据公司规划定位及平台特点,负责公司日常各类平面广告、宣传资料及宣传视频等制作;
    3.参与公司大型活动物料设计,包括但不限于主视觉、背景板、展架和礼品等设计。

    职位要求:

    1.全日制在校学生,设计/新媒体/广告相关专业,大三及研一研二在读优先;
    2.实习至少3个月,每周到岗4天以上,可尽快入职者优先;
    3.能熟练使用Photoshop、PR、AI、AE等软件;手绘能力和视频制作能力是加分项;
    4.投简历需附带个人作品(作品类型不限,能展示设计能力即可)

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:大神事业部

    工作性质:全职

    职位描述:

    1. 负责海外新业务产品的中、长期产品规划,拆解到实际产品动作,解决落地过程中的问题;
    2. 通过对海外游戏玩家、社群的认知,切实参与到海外的玩家群体建设中,能深刻了解玩家,通过产品建立与玩家之间的关系;
    3. 从数据研究和用户反馈中,挖掘和分析用户深层次需求,深度分析和解读业务数据,辅助判断决策;
    4. 整合各部门资源,推进社区业务的快速迭代落地,有资源整合的全局视野;

    职位要求:

    1. 本科及硕士以上学历,5年以上工作经验,有海外留学、工作经历优先;
    2. 操盘过产品的主导工作,有团队管理经验; 3. 对海外游戏市场有认知,有日韩市场经历者优先;
    4. 有良好的沟通、认知更新能力,具备业务长期思维。

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:运营中心

    工作性质:全职

    职位描述:

    1. 通过电话或现场接待投诉的用户,查明投诉原因及用户需求,以良好沟通安抚客户情绪,有效资源下为客户提供最大满意度;
    2. 负责处理其他部门转办的复杂案件及外部投诉案件调查、谈判与相关部门的协调处理;
    3. 将热点及常见投诉问题进行汇总、分析,定期汇总上报。

    职位要求:

    1. 2年以上投诉相关处理经验,有公检法相关对接经验优先;
    2. 逻辑思维清晰,具备较强服务意识和应变能力;
    3. 学习和执行力强,乐于接受挑战,能团队协作;
    4. 关注时事与舆情新闻,敏感度高,具备突发事件应对和公关处理能力。

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:技术中心

    工作性质:全职

    职位描述:

    1、负责网易游戏海外工作室的技术运维需求,与工作室保持良好的沟通合作关系;
    2、负责网易游戏海外工作室的日常运维管理工作,包括服务发布、监控报警、故障管理、容量规划等;
    3、负责网易游戏海外工作室的技术基础架构的搭建维护,包括服务器、虚拟化、云端、网络、数据库等,关注成本和质量;
    4、调研前沿运维技术、开源软件、虚拟化等,并结合业务特性落地前沿技术方案;
    了解和学习网易内部运维技术方案,协助完成相关技术方案的本地化适配。

    1. Handle the technical requests from NetEase oversea studios, develop and maintain the communication and cooperation with multiple studios;
    2. Build the infrastructure for oversea studios, including IDC, VM, cloud, network, database etc. Manage daily Ops work, including service deployment, monitoring, fault management, capacity planning etc. Focused on the cost, efficiency and quality of the service;
    3. Keep up with the frontier Ops technology, open source sofware, virtualization etc., helping studios implement suitable solutions according to the characteristics of service;
    4. Keep learning the Ops solutions of NetEase Games, help department localize and implement the solutions globally.

    职位要求:

    1、计算机相关专业本科及以上学历或有运维相关工作经验;
    2、熟悉 Linux 操作系统,了解常用 Linux 发行版的特性和维护;
    3、熟悉 AWS、GCP 常见云服务,有实际运维适用经验者优先;
    4、熟悉计算机网络体系架构,了解 TCP\UDP协议,了解 HTTPS 等常见应用层协议特性;
    5、至少掌握 Shell 和 Python 脚本编程,有其他语言开发经验加分;
    6、熟悉 MySQL、MongoDB 的使用和维护;
    7、良好的人际沟通能力和软技能;
    8、责任心和 Ownership

    1. Bachelor’s or higher degree in Computer Science, Engineering, Information Systems or related fields, or more than one year work experience of Ops, DevOps or SRE
    2. Familiar with Linux system, understand the features and maintainance of at least one Linux distribution
    3. Familiar with mainstream cloud serivce (e.g. AWS, GCP), understand the frequently used services and their applicable scenarios;
    4. Proficient in computer network, understand TCP, UDP protocols and other application layer protocols (e.g. HTTPS)
    5. Can code in both shell script and python, experience in other programing language is a bonus
    6. Excellent communication and interpersonal skills
    7. Strong ownership and self-motivated

    Nice to Have
    -Experience in AWS, GCP operations of online/released products
    -Experience in MySQL, MongoDB or other database software
    -Experience in Kurbenetes, docker

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:技术中心

    工作性质:全职

    职位描述:

    About us:
    NetEase Games is one of the largest game developers worldwide by size and revenue. Over the years, NetEase Games has always been focusing on developing high quality contents and providing best experience for gamers all around the world. So far, the company has more than 100 games in operation. Its recent games include Naraka: Bladepoint, Diablo Immortal, The Lords of the Rings: Rise to War, Knives Out, Onmyoji, Identity V, Harry Potter: Magic Awakened, etc.

    About this role:
    Technical support engineers for engines are committed to providing high-quality support for users. Here, you will participate in game development. You will also provide users with trouble-shooting, requirements communication, and training. Bridging end-users and engine development experts, you will deliver effective technical solutions to achieve desired results. This position will expose you to the technology of in-house game engine. We welcome and look forward to your enthusiasm, creativity, and services.

    Responsibilities:
    As a technical support engineer you will be responsible for:
    1.Provide technical support for games project teams on-site or remotely; be responsible for delivering the engine to project teams.
    2.Provide training for project teams on the use of in-house game engines, provide consultation and troubleshoot services. Resolve users' complaints, follow up and provide feedback in a timely.
    3.Responsible for communicating with the project about new requirements, conducting analysis to determine requirements, and collaborating with engine experts to promote the development of requirements lifecycle.
    4.Responsible for the preparation and multilingual translation of relevant technical documents for the in-house engine, and maintain the engine community.
    5.Assist engine development experts in implementing various features, and producing technical solutions for use in game projects.
    6.Localization of technical documentation.

    职位要求:

    Qualifications:
    1.Bachelor's Degree, minimum of 1 year in computer science, related field, or equivalent experience. (Game industry is preferred)
    2.Excellent communication and collaboration skills. Good written skills.
    3.Have a user-oriented mentality and be enthusiastic about problem-solving. Have the ability to identify. technical or workflow issues in the work environment and make timely improvements.
    4.Good at collecting and organizing information, summarizing requirements from users, and record keeping.

    Pluses:
    1.Passion for video games, passion for the game industry.
    2.Experience with mobile game development or testing.
    3.Experience with content-driven game engines game engines(e.g. Unreal, Unity, Frostbite),or proprietary engines is a plus.
    4.Experience with computer graphics(development, testing).
    5.Proficiency with Python and/or C++.

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:技术中心

    工作性质:全职

    职位描述:

    1. Connect with NetEase first party studios around world, keep good commnunication and cooperation with these studios;
    2. Promote the services & products of NetEase Game Technology Center to oversea studios;
    3. Coordinate the communication and cooperation between domestic team (China) and oversea teams, providing unified solutions to studios;
    4. Participate in internationalizing our service, including but not limited to translation, localization, promotion etc.;
    5. Participate in building a fast-growing team for localized operation and maintenance cross different regions.

    职位要求:

    1. Bacherlor's degree or above;
    2. Fluent and professional in English,able to do formal communication verbally or in writting;
    3. Good logic skills to quickly understand the business objectives of the Chinese team, and can independently align these objectives with the overseas teams;
    4. Strong ownership and self-motivated;
    5. Excellent communication and interpersonal skills.

    Nice To Have:
    - Experience in IT related fields;
    - Familiar with toB bussiness, especially in cloud computing (aws is favored);
    - Experience in global working scenario, eg. making communication plans across time zones, managing global teams, cross-cultural communication and cooperation etc.

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  • 所属部门:运营中心

    工作性质:全职

    职位描述:

    1.协助组内游戏各种紧急事件进行处理,与产品沟通协调问题处理方案;
    2.日常问题查证和BUG问题的跟进处理,完善组内BUG处理工具,给客服部门提供支持;对相关运营流程进行梳理,提高处理效率及玩家满意度;
    3.对游戏运营数据进行分析,根据运营中出现的问题进行分析,及时输出分析报告及解决方案;
    4.负责外域直播平台生态管理,制定管理策略并落地实施;
    5.负责游戏合规安全业务,发现并及时处理游戏内违规/违法/黑产等异常行为。

    职位要求:

    1.具有高度的保密意识和责任心,能承受较强的工作压力;
    2.积极主动,敢于接受挑战,性格开朗,有较强的团队合作精神,乐于分享;
    3.精通对应游戏设置,对游戏有一定敏感性,具有一定的数据分析能力,懂python尤佳;
    4.善于人际沟通,熟悉团队各类业务流程;
    5.熟练使用excel、word、PPT,了解internet网络知识。

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  • 所属部门:质量保障中心

    工作性质:全职

    职位描述:

    Architect and guide gameplay system development to help the game engine grow to fit the needs of current and future games and applications.
    Drive the architectural vision for the engine tools, including engine plugin,art resources management tools, scenario editor, storyline system and behavior tree editor.
    Set code standards and guidelines for the development teams (i.e. language features, code style, best practices)
    Ensure high standards for code quality through code reviews and mentoring of coders.
    Work closely with game studio teams and product manager, often across different projects, along with their leads and production to align feature work to help everyone succeed.

    职位要求:

    7+ years of professional experience in the software or video game development domain, with at least 1 year in a Software Architect capacity.
    Experience working on game engines, Unreal Engine is a MUST.
    Excellent understanding of the various engine modules and their interactions.
    Worked on at least one AAA title from start to finish as a systems architect, team management experience is a plus.
    Excellent understanding of C++ and C# in the game development environment.
    Excellent communication and writing skills.

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  • 所属部门:海神事业部

    工作性质:全职

    职位描述:

    1、参与剧情、任务相关内容的构思创作
    2、包装游戏内物品、系统、玩法等内容
    3、游戏内容的文字润色及脚本配置
    4、游戏剧情相关内容在海外的本地化

    职位要求:

    1、3年以上游戏策划经验,其中2年以上文案策划经验
    2、熟悉日本文化,文字功底好,有一定的文学创作能力
    3、理解日本市场主流审美,具备一定的文学、美术鉴赏能力
    4、日语达到母语水平,熟悉日本文化及玩家习惯

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:质量保障中心

    工作性质:全职

    职位描述:

    1.Providing detailed assessments and clearly articulated feedback on games in various states of development.
    2.Constant research of games to understand and articulate cultural trends that contribute to successful game releases in your regions.
    3.Daily research of video game market trends (videos, news, blogs, etc).
    4.Daily research/activity in your regional social media to gain an intimate knowledge of what people are talking about, requesting, complaining about, etc when it comes to the core demographics for our games.
    5.Playing and documenting notes, best practices, etc on the latest and most popular games in SEA (Indonesia, Malaysia, Philippines, Singapore, Thailand, and Vietnam).
    6.Function as subject-matter expert about your region’s games market.
    7.Analyses competitor products and breaks down functional game components to report on the “how”, the “why” and “on who” features work.

    职位要求:

    1.2-5 years of video game industry experience in at least 2 of the following: Design, Writing, Marketing, Localization, UI/UX, and QA.
    2.Strong team player with collaborative nature.
    3.Deep understanding of video games and player psychology.
    4.Strong analysis and problem resolution at both a strategic and functional level.
    5.Able to think innovatively, deal with ambiguity and thrive in dynamic environments.
    6.Able to self-organise and manage multiple priorities.
    7.Willingness to show and grow their passion for game development.
    8.Exceptional communication both written and verbal.
    9.Process-focused with strong attention to detail and ability to maintain a consistent work output.

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  • 所属部门:运营中心

    工作性质:全职

    职位描述:

    职位描述
    1、负责所在业务部门的BP工作,熟悉洞察公司业务战略,协助公司政策在业务部门的落地和推动执行;
    2、深入了解所对接业务部门的组织和人员结构情况,进行组织诊断,并针对性地提出有效建议和解决方案,整合内部平台资源,促进组织和人才发展;
    3、关注管理干部的领导和管理能力,以及核心关键人才的培养、发展和提升;
    4、主动与管理层、员工互动,丰富沟通渠道,确保内部信息传递的通畅;
    5、推动公司及部门文化建设,营造积极向上的组织氛围。

    职位要求:

    职位要求
    1、本科及以上学历;
    2、3年以上互联网人力资源行业经验,2年以上HRBP工作经验;
    3、人际理解力、沟通协调能力强,善于整合资源驱动目标达成;
    4、出色的多任务、多角色平衡能力;
    5、抗压性强,有自我调控及激励的能力,能够培养和带领团队;
    6、具备极强的责任心,良好的人际沟通及协调能力,以及解决复杂问题的能力。

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  • 所属部门:市场与渠道中心

    工作性质:全职

    职位描述:

    1. Develop regional channel distribution plans for games/gaming products and provide business and marketing direction.
    2. Understand channels and business partner dynamics at the regional and country level to drive projects that broaden games/gaming products reach.
    3. Deliver and integrates partner expertise and solutions into sales cycles that grow consumption of games/gaming products.
    4. Facilitate matchmaking to drive opportunities, connecting partners to sellers and working closely with product teams to align games/gaming products to specific business needs across horizontals and verticals.
    5. Proactively create, nurture, and influence a partner ecosystem to drive larger impact for the customer.
    6. Management of regional channel budgets vs. actual spends.

    职位要求:

    1. Bachelor's degree from an established university.
    2. Have experience working in a technology company preferably in PC/console hardware.
    3. 3-5 years of working experience in channel, partner sales, or related fields within gaming/Internet industry is preferred.
    4. Understanding of distribution channels and product management is strongly preferred.

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:用户体验中心

    工作性质:全职

    职位描述:

    职位描述
    网易介绍:
    网易游戏是网易公司旗下的网络游戏部门(纳斯达克股票代码:NTES,香港交易所股票代码:9999),开发和运营q全球最受欢迎的手机和PC游戏。 作为全球最大的优质网络游戏内容孵化器之一,网易游戏致力于支持全球创新游戏工作室的发展,并在此过程中提升其国际影响力。 除了自主研发的游戏和世界一流的研发能力,网易游戏还与暴雪娱乐、Mojang AB(微软子公司)等其他全球游戏开发商合作,运营一些最受欢迎的国际在线游戏。 网易已经推出了广受好评的手机或PC游戏等 如《荒野行动》、《暗黑破坏神:永生》、《哈利波特:魔法觉醒》、《漫威超级战争》、《阴阳师》、《第五人格》、《永劫无间》等。

    网易游戏分析评估中心(GAC)成立于2010年,是专业的游戏玩法提升和游戏设计验证部门。 自成立以来,我们拥有100多名优秀人才,服务了30多款pc游戏和100多款手游,这是支持网易游戏取得商业成果的重要组成部分。


    Roles Overview:
    NetEase Games is the online games division of NetEase, Inc. (NASDAQ: NTES and HKEX: 9999), developing and operating some of the most popular mobile and PC games in global markets. As one of the world's largest incubators of quality online game content, NetEase Games is dedicated to supporting the growth of innovative studios around the globe and growing an international presence along the way. To complement its self-developed games and world-class R&D capabilities, NetEase Games also partners with other industry leaders including Blizzard Entertainment, Mojang AB (a Microsoft subsidiary), and other global game developers to operate some of the most popular international online. NetEase has already critically acclaimed mobile or PC games such as Knives Out, Diablo: Immortal, Harry Potter: Magic Awakened, MARVEL Super War, Onmyoji, Identity Ⅴ, Naraka: Bladepoint, etc.

    NetEase Game Analysis and Assessment Center (GAC ), formed in 2010, is a professional Game Play enhancement and game design verification department. With more than100 talents, we have served more than 30PC games and 100 mobile games since its founding, which is an important part of supporting NetEase's games to achieve commercial results.


    岗位职责:
    1. 与游戏产品团队及相关利益人建立紧密联系,深入沟通,挖掘游戏产品侧调研需求,配合开发团队共同打造AAA级游戏项目和移动游戏项目;
    2. 了解产品团队遇到的研发问题,帮助开发团队提升游戏开发效率
    3. 体验正在开发中的游戏产品,提出优化游戏开发效果的建议
    4. 制订游戏测评和分析方案,并指导执行团队完成方案
    5. 监督游戏测评和分析方案的执行效果,并进行最终验收
    6. 研究当地游戏市场,对竞品游戏进行系统性分析
    7. 拆解游戏设计和游戏系统,设计产品团队需要的游戏评估方法
    8. 完成对游戏相关课题行业和市场细分领域未来趋势的专项研究
    9. 与中国团队沟通,传达海外游戏团队的分析需求,指导并与中国团队一起完成工作

    Responsibilities:
    1. Establish close contact with the game development team and related stakeholders, communicate in-depth, explore research needs, and work together to create AAA game projects.
    2. Understand the R&D problems encountered by the product team and help the development team to improve the efficiency of game development
    3. Experience the game products under development and make suggestions to optimize the game development effect
    4. Develop a game evaluation and analysis plan, and guide the implementation team to complete the plan
    5. Supervise the implementation effect of game evaluation and analysis plan and make final acceptance
    6. Research the local game market and conduct a systematic analysis of competing games
    7. Deconstruct game design and game system, design game evaluation methods needed by product teams
    8. Complete special research on future trends in game-related subject industries and market segments
    9. Communicate with the Chinese team, convey the analysis needs of the overseas game team, and guide and work with the Chinese team to complete the work

    职位要求:

    任职要求:
    1. 在游戏/咨询/投资行业有5年以上的经验。
    2. 对游戏充满热情,对北美市场的主机和移动游戏玩法有深刻理解,能够授权团队创新游戏玩法,共同创造AAA级游戏产品和使用体验
    3. 熟悉北美游戏开发和设计流程,了解北美游戏市场玩家喜好,了解游戏公司不同岗位的工作职责
    4. 喜欢与数字、公式、数据分析打交道,有优秀的办公软件技能。
    5. 思维开阔,人际交往能力强,能与游戏开发建立合作关系,愿意与游戏开发团队建立紧密联系。
    6. 优秀的分析和解决问题的能力,有强烈的责任感。


    Requirements:
    1. more than 5+ years of experience in the gaming/consulting/investment industry;
    2. Passionate in games, develop a strong understanding of console and mobile gameplay in the North American market, able to empower the team to innovate gameplay and create AAA game products and use experiences together
    3. Familiar with North American game development and design process, understand North American game market player preferences and understand the job responsibilities of different positions in-game companies
    4. Enjoy working with numbers, formulas, and data analysis, and have excellent office software skills.
    5. Open-minded, strong interpersonal skills, able to build partnerships with game development, and willing to build close connections with the game development team.
    6. Excellent analytical and problem-solving skills with a strong sense of responsibility.



    *根据内部岗位设定体系,此岗位在网易内部的岗位title为【游戏测评工程师】,其岗位职责与JD描述一致。
    *According to NetEase internal job setting rules the job title of this positio is [Game Assessment Engineer] and its job responsibilities are consistent with the job description.

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  • 所属部门:游戏应用与平台发展事业部

    工作性质:全职

    职位描述:

    1. Lead the development of an internet tool to optimize network across multiple markets, and conduct competitor analysis and market research.
    2. Deep dive into the differences of user profiles and user needs across different regions, and drive product strategy and design through relevant information.
    3. Responsible for product growth, utilizing the knowledge of different user needs and growth opportunities across different regions, to drive the product roadmap.
    4. Responsible for monetization, able to tailor different monetization strategies for different markets.
    5. Drive the end-to-end process of product features, from conceptualization and design to development, testing and implementation.

    职位要求:

    1. At least 2 years experience at an internet company, preferably with experience in software products relating to internet and network optimization.
    2. Familiar with user profiles across various markets, and an ability to use this understanding of different user needs and preferences to drive growth and monetization strategies.
    3. Data-driven, good at using data analytics to drive product strategy and implementation.
    4. Strong written, and verbal communication skills.

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  • 所属部门:运营中心

    工作性质:全职

    职位描述:

    1.负责未成年业务识别模型准确性提升、识别能力类型提升,以及其他识别策略的开拓工作;
    2.根据不同产品特性,制定精细化落地策略,持续提升未成年游戏的识别能力;
    3.联合不同部门对游戏内涉及的未成年用户进行相应策略的制定和执行。

    职位要求:

    1.本科及以上学历,有未成年相关模型策略制定经验;
    2.有团队管理经验优先,善于人际沟通,合作意识好;
    3具有一定的数据分析能力、市场和政策敏锐度,对问题有深入的洞察。

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  • 所属部门:市场与渠道中心

    工作性质:实习

    职位描述:

    ■ キャンペーン景品やプレゼント企画の発送業務;
    ■ 広告効果測定のレポート作成;
    ■ 情報発信用の各種文面の作成;
    ■ 各種事務作業やスケジュール管理;
    ■ コミュニティ運営サポート(Twitter·Discord·YouTube);
    ■プロモーション企画·実行周りのサポート。

    职位要求:

    必須条件
    ■ 初歩的なWord·Excel·PowerPoint操作ができる方;
    ■ 日本のSNSツールに詳しい方;
    ■ 3ヶ月以上にインターンできる方。

    歓迎スキル
    ■ プレイヤーが直接目にする文章や動画等の制作経験;
    ■ ゲーム攻略記事の制作;
    ■ 中国語と日本語両方とも上達。

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  • 所属部门:大神事业部

    工作性质:实习

    职位描述:

    1.负责游戏精灵的运营活动、推广相关设计,参与创意思考,具备运营思维,能有效输出符合要求的设计方案;
    2.负责配合游戏社区产品等产品在游戏精灵中的投放的设计需求;
    3.定期总结设计经验,乐于分享,推动提高团队的设计能力;
    4.持续保持对游戏行业,社区行业、游戏工具的分析观察,可以定期输出竞品/新品分析报告。

    职位要求:

    1.本科及以上学历,熟悉Photoshop、AI、 Flash等设计软件;
    2.懂得动画的制作流程,有一定的动画,表情等制作经验优先;
    3.具备敏锐的观察力,独特的视觉感受能力,扎实的美术功底及艺术修养,整体布局能力和色彩感好,能清楚地表达设计理念,工作激情充沛;
    4.善于学习,责任心强,具有团队合作精神及良好的沟通能力,工作细致,能承受工作压力,富有责任心。

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  • 所属部门:市场与渠道中心

    工作性质:全职

    职位描述:

    1. 负责统筹全球市场支付业务,基于网易游戏海外支付的实际及规划,制定商务合作策略和行业拓展计划,定位业务风险及机会点,提供对未来业务发展的决策支持;
    2. 负责海外支付政策及市场策略在一线的宣传、贯彻执行及进展监控,持续推动内部支付平台产品的优化,帮助团队完善支付系统和提升服务能力,助力海外支付业务快速增长;
    3. 密切关注海外支付市场和业内消息,定期反馈市场动向、竞品动态及财税法规政策等,协助结算风险评估及战略方向调整。

    职位要求:

    1. 本科及以上学历,拥有5年以上B2B海外支付相关工作经验,游戏公司工作经验或属性游戏业务优先;
    2. 熟悉中东,拉美,东南亚,日韩美等各区域市场主流的支付方式及其特性;
    3. 熟悉游戏或泛娱乐客户在全球收单、收款的需求痛点,可针对性提供合规的支付解决方案;
    4. 具有优秀的市场拓展、商务谈判、分析推动能力,具备海外一线渠道市场拓展及销售经验者优先;
    5. 语言要求:英语。

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  • 所属部门:运营中心

    工作性质:外包性质

    职位描述:

    1.协助直播平台的活动内容的整体规划和活动创意、方案输出,并推进落地执行,对活动的绩效指标负责;
    2.负责挖掘适用于平台的新活动玩法,优化周期活动,进行内容改进和新玩法产出;
    3.负责招募和引进公会,拓展优质公会数量;
    4.负责公会的日常管理,跟踪公会的运营数据,为公会发展提供有效的建议。
    注:该岗位为外包岗,与第三方公司签订劳动合同

    职位要求:

    1.1-2年工作经验,互联网行业背景,有活动策划经验优先;
    2.做事仔细,学习能力强,有良好的沟通和团队合作能力;
    3.性格外向活泼、乐观开朗、热爱互联网,热爱运营。

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  • 所属部门:运营中心

    工作性质:全职

    职位描述:

    1.负责娱乐秀场公会招募和引进,拓展开发优质公会数量 ;
    2.负责对接入驻的秀场公会,与公会建立良好合作关系,帮助公会分析和解决日常运营相关问题;
    3.负责对核心公会进行精细化管理,对公会数据进行监控,分析运营效果、及时对公会进行反馈,向公会提供问题解决方案并推动执行,帮助公会发展。

    职位要求:

    1.有秀场公会运营相关从业经验,熟悉秀场直播运营业务和生态;
    2.有相关公会资源、联系渠道,可稳定引进公会入驻平台;
    3.性格积极乐观;具有良好的服务意识、学习能力、抗压能力和团队合作精神。

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  • 所属部门:战略研究中心

    工作性质:全职

    职位描述:

    *针对美国本土用户展开用户测试与研究,测试早期开发阶段的产品的市场接受度,为产品的立项提供决策支持;
    *配合产品研发部门展开美国本土用户研究项目,解决产品研发或运营过程中的关键方向性问题,独立负责项目的需求拆解、分析框架搭建、调研项目管理与实施、数据回收和分析、报告撰写和输出对应解决方案;
    *监测美国游戏市场新品类、竞品及用户需求现状及趋势,结合调研提供具有潜力的立项方向建议;
    *常用研究方式包括,玩家测试,访谈,问卷调查,桌面研究,焦点小组座谈会等。

    职位要求:

    *有在美国3年以上的生活、留学或工作经历,英语听说读写流利,能够与美国玩家进行深入访谈以及担任美国玩家座谈会主持工作;
    *有1年及以上游戏公司或调研公司(游戏行业)工作经历,有游戏用户研究经验者或有在美国负责过游戏本地化项目经验者优先;
    *有较强的逻辑分析能力和用户洞察能力,熟悉市场研究定性定量方法,有丰富的深访/座谈会经验者优先;
    *热爱游戏,对美国游戏、泛文娱等市场较为熟悉;
    *理解掌握多种定性、定量用户研究工具;
    *工作地点为美国,投递时请附上个人游戏经历。

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:运营中心

    工作性质:全职

    职位描述:

    1、负责招聘政策流程规则梳理,包括不限于需求管理/招聘流程/招聘行为规范等;
    2、负责招聘项目运营:流程与规则、内部推荐、雇主品牌、招聘数字化等;
    3、负责招聘渠道管理:包括渠道运营策略规则、渠道开拓、渠道深度运营等;
    4、招聘运营数据分析,为招聘团队提供能效分析,提升招聘团队效率。

    职位要求:

    1、本科及以上学历;5年以上相关HR经验,其中1年以上招聘运营相关的工作经验;
    2、熟悉企业招聘流程和各类招聘渠道,能够综合评估渠道投入产出和组合运用;
    3、良好的数据处理和数据分析能力,能够通过数据分析识别问题、解决问题;
    4、沟通协作能力强,具备较强的梳理能力和执行力。

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:运营中心

    工作性质:全职

    职位描述:

    1.全面负责公司秀场整体运营工作、搭建UGC/PGC的直播运营和内容建设,提报部门年度运营预算,控制运营成本,提升内容品质;
    2.负责直播平台产品运营管理工作,通过对产品数据的研究,制定提升用户量、活跃度、黏度的运营方案;
    3.提高整体消费用户群体数量,并制定有效的消费刺激措施,关注高付费用户的体验,设计有效的激励措施;
    4.负责搭建秀场的上下游生态圈,升级现有秀场运营团队,优秀经验内化,培养各板块上优秀人员,不断激励团队达成目标;
    5.时时关注直播行业动向,及时、准确地研究、监控、分析竞争对手运营动态,并提出相应对策。

    职位要求:

    1.喜欢直播行业,熟悉直播行业秀场生态;
    2.有丰富的秀场类资源,并能很好整合资源,商务谈判和行动力强;
    3.对秀场版块流量及流水的提升有想法和策略,市场感觉敏锐,清晰的大局观;
    4.沟通协调能力好,注重团队合作及团队管理,理解企业内部管理原则和流程;
    5.责任心强、有原则、自律性好,严格遵循职业操守;
    6.本科学历及以上,有至少5年以上行业内工作经验,2年以上高级管理经验;

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:战略研究中心

    工作性质:全职

    职位描述:

    1、针对北美本土用户展开用户测试与研究,测试早期开发阶段的产品的市场接受度,为产品的立项提供决策支持
    2、配合产品研发部门展开北美本土用户研究项目,解决产品研发或运营过程中的关键方向性问题,独立负责项目的需求拆解、分析框架搭建、调研项目管理与实施、数据回收和分析、报告撰写和输出对应解决方案
    3、监测北美游戏市场新品类、竞品及用户需求现状及趋势,结合调研提供具有潜力的立项方向建议
    4、 常用研究方式包括,玩家测试,访谈,问卷调查,桌面研究,焦点小组座谈会等

    1、 Organize game testing to assess market acceptance of our new games under early-stage development on North American market, provide strategic insights to support our game project initiation decision.
    2、 Cooperate with our development and publication team to conduct game player researches focus on North American Market to find out a clear direction for game development and publication.
    3、Design and conduct research projects individually, including but not limited to demand analysis, methods design, project implementation and management, data gathering and analyzing, report writing, to provide solutions to the research problems.
    4、Monitor the performance of new games and competitors on North American game market, catch up with the changes of user demands and market trends, provide suggestion on the potential directions for game project initiation.
    5、Research methods include but not limited to offline player testing, interview, survey, desk research and focus group meeting.

    职位要求:

    1、 有在北美3年以上的生活、留学或工作经历,英语听说读写流利,能够与北美玩家进行深入访谈
    2、 有1年及以上游戏公司或调研公司(游戏行业)工作经历,有游戏用户研究经验者或有在北美负责过游戏本地化项目经验者优先
    3、有较强的逻辑分析能力和用户洞察能力,熟悉市场研究定性定量方法,有丰富的深访经验者优先
    4、 热爱游戏,对北美游戏、泛文娱等市场较为熟悉
    5、 理解掌握多种定性、定量用户研究工具
    6、 投递时请附上个人游戏经历

    1、Minimum 3 years experience of living, studying or working in North America. Fluent with English reading, writing and speaking. Good communication skills
    2、Minimum 1 year working experience in video game or market research company (game related). Candidates with experiences of game player researches or game localization projects in North American are preferred.
    3、 Strong abilities of logical analysis and user perception. Experienced with qualitative and quantitative research methods. Candidates with rich interviewing experiences is preferred.
    4、Enthusiastic with video games. Familiar with North America video game and pan-entertainment market.
    5、Skilled with different qualitative and quantitative research tools.
    6、Apply with your personal video game experiences attached.

    该职位来源于hr.163.com,请跳转到该页面投递

  • 所属部门:CC直播事业部

    工作性质:全职

    职位描述:

    1.负责主播工具(PC端、手机端)的持续升级迭代,改善直播工具使用体验;
    2.负责探索新的主播用户互动玩法,设计对应的互动功能;
    3.负责主播成长相关产品策略的制定,对主播的留存负责。联动营收团队,提升主播收入效应;

    职位要求:

    1.有3年以上工具产品经验,有直播工具经验者优先;
    2.具备优秀的产品思维和解决方案能力,逻辑清晰、数据分析能力强;
    3.执行力、抗压能力强,有良好的沟通合作意识。

    该职位来源于hr.163.com,请跳转到该页面投递